Customer page doesn’t work

Thanks for letting me know about this, @barhovski.

You've got me here today to make sure that you'll be able to run QuickBooks with no issues. To start with, may I ask if you've received any error messages on your customer's page? Any further details would be a great help for us to fix this issue.

Currently, there haven't been any similar reports received. Generally, if you've encountered unusual behavior while working on your QuickBooks, it's recommended to try accessing your QuickBooks using a private window. This is to determine if the problem is browser-related.

Here are the different keyboard shortcuts to open a private browser:   

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Internet Explorer: press Ctrl + Shift + P
• Safari: press Command + Shift + N

At times, the stored data can cause some odd errors and simply needs to be cleared from the browser. If using a private window works fine, you can go back to your regular browser and clear its cache. I'm including an article that goes over this in more depth and provides steps for supported browsers:

• Internet Explorer
• Firefox
• Chrome
• Safari (for Mac computers)
• Safari (for iPad/iPhone)
• QuickBooks Windows App (for QuickBooks Online users)
• Microsoft Edge

If doing this doesn't make a difference, I'd suggest reaching out to our Customer Care Team. They can run a remote viewing session to help verify what's causing the issue.

Please get back to me with additional information on this concern by posting a comment below. I'd like to ensure you're all set. Have a fantastic weekend!