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May 2, 2024
Question

"Home currency data inconsistent. Please try again and if the issue persists, contact our Support Team for further assistance"Has there been a resolution on this issue

  • May 2, 2024
  • 1 reply
  • 0 views
I have seen another thread on this with an update from QBO that it will be resolved by 29 april- It is still an error on my side. anyone has any update on this?

1 reply

May 2, 2024

Hello there, ayeshathrive.

 

I know how complicated it is, the situation you're dealing with can be quite complex, and we want to ensure that we find the most appropriate solution to address your concerns. After conducting a review, I can confirm that an investigation is currently ongoing, and we are actively working on resolving the matter. The case is identified as INV-101420.

 

It would be advisable to, reach out to our QuickBooks Online Support for assistance in this matter. They are the ideal resource for such inquiries, as they can request account information to pull up your company and share sensitive information.

 

Here's how: 

 

  1. Sign in to your QuickBooks Online company.
  2. Choose Help (?).
  3. In QB Assistant, enter the topic you need help with. You can also enter or ask questions.
  4. In Search, choose Contact Us to connect with a live support agent.
  5. Please select a method of communication to reach out to us.
    • Start a chat with a support expert. Live chat all day, M-F.
    • Ask the community to get help from businesses like yours.
    • Call us. M-F, 8:00 AM to 10:00 PM, and S-S, 8:00 AM to 6:00 PM.

 

Let me include this article to help you learn how to run basic reports in QuickBooks.

 

If there are any further queries or concerns that I can assist you with, please leave a comment below. I would be happy to continue providing help and support. Best wishes to you.