How can I write off goods that have been lost/damaged/stolen in transit?

Hello there, @mail37.

Let me share information with you on how to write off bad debt in QuickBooks Online (QBO).

You may want to record a bad debt expense when a receivable is no longer collectable.

Here's how:

1. Check your ageing accounts receivable.
2. Create a bad debt expense account.
3. Create a bad debt item.
4. Create a credit note for the bad debt.
5. Apply the credit note to the invoice to close it off.
6. Run a bad debts report.

For more detailed information about this process, see this article: Write off bad debt in QuickBooks Online.

Keep in touch if you need help with QuickBooks. I’m more than happy to assist further. Wishing your business continued success.