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lubru
Apr 12, 2021 6:44 PM UTC
Solved

How I can delete a 'custom tax agency' I have created by mistake?

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GeorgiaCAnswer
Aug 9, 2021 4:45 PM UTC

Hi Lucia, there's currently no way to delete or deactivate a tax agency, the solution would be as per the post above to deactivate the tax codes associated with this agency so that it is not used. 🙂

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7 replies

ChristieAnn 11
Apr 13, 2021 5:02 AM UTC

Hi there, lubru.

 

Welcome back to QuickBooks Community. I'll make sure to provide details on how a custom tax agency works in QuickBooks Online.

 

Currently, there is no way to delete a tax rate or a tax agency in QuickBooks Online. If you no longer need or use them, you can deactivate or rename the tax agency.

 

Here's how:

 

  1. From the left menu, click Taxes.
  2. Select VAT or CIS.
  3. Click the Edit VAT button or Edit CIS depending on the rate you want to modify.
  4. Select Edit rates.
  5. Select On or Off beside the tax rate you want to make active or inactive.

 

Please refer to this article to see a different list of common VAT codes in QuickBooks Online that automatically set up by the system: Common VAT codes.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.

lubruAuthor
Aug 9, 2021 3:50 PM UTC

Thanks, but it is NOT a tax code I want to delete or deactivated. 

 

It is an additional 'tax agency' I have created by mistake. 

 

Please see attached screenshot. 

 

Is there any way I could deactivate it, or the only way is for me to call the helpline? 

 

Thanks, Lucia 

 

 

GeorgiaCAnswer
Aug 9, 2021 4:45 PM UTC

Hi Lucia, there's currently no way to delete or deactivate a tax agency, the solution would be as per the post above to deactivate the tax codes associated with this agency so that it is not used. 🙂

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