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JMK 12
Apr 30, 2020 10:17 AM UTC
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I have paid a bill via bank trf but it is showing as a cheque payment when it is not. How do I change this?

I have paid all my bills via bank transfer, but they are all showing as a cheque payment when they are not. How do I change this?

    EmmaMAnswer
    Jun 17, 2020 2:46 PM UTC

    Hi BRS Sandie👋, Yes the bill payment (cheque)remittance advice does appear on the subject line when emailing remittance to suppliers. There is not a way to change the default position as to how QuickBooks words bill payment methods by default whether paid by bacs, cheque, or cash on hand. We would ask you to leave feedback in the cog in the top right of QuickBooks for our product developers, we'd love to be able to change this but it has been something built into the product. In the meantime, you can download the remittance to your pc and save and then add as an attachment and send directly through your email and therefore you put your own subject line on the email.

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    4 replies

    Rea_M
    Apr 30, 2020 12:17 PM UTC

    Hello there, JMK.

     

    I'm here to share details about managing your transactions in QuickBooks Online (QBO). This way, you'll be able to determine how the program records your bill payments and keep your account up to date.

     

    When you pay your bills, the default transaction type name is Bill Payment (Cheque) regardless of the method you used. Currently, the option to change it to bank transfer isn't an option. As a workaround, you can delete/exclude the bank transaction and enter them manually. Then, clear the payment in your account's register.

     

    To exclude a bank transaction, here's how:

    1. Go to the Banking menu.
    2. Select the bank's tile.
    3. In the For Review tab, select the payment transactions by putting a check mark on the boxes.
    4. Click the Batch actions drop-down menu.
    5. Choose Exclude Selected.

     

    The transactions will be added to the Excluded tab were you can undo or delete them. Here's an article for reference: Exclude expenses from downloaded bank transactions.

     

    After the process, you'll have to manually record each payment transaction in QuickBooks. Then, you can clear them from the register. Let me show you how:

    1. Go to the Gear icon.
    2. Select Chart of Accounts.
    3. Find the account you want to review.
    4. From the Action column, click Account history.
    5. In the reconcile status column (indicated by a checkmark), click the box multiple times to update the codes on the transaction:
      • C - Cleared
      • R - Reconciled
      • Blank - Not cleared or reconciled
    6. Click Save.

     

    I've attached a screenshot below to know how it should look like.

     

    Once done, I'd recommend reconciling your account every month. This way, you'll detect errors early and monitor the growth of your business. For the complete details, kindly refer to this article: Reconcile an account in QuickBooks Online. It also contains information on how to edit completed reconciliations.

     

    Please let me know if you have other concerns. I'm just around to help.

    BRS Sandie
    Jun 17, 2020 12:03 PM UTC

    following - this also appears on remittances sent out to supplier and causes confusion.

    I'd rather it said nothing than said "cheque" when it was being paid by BACs.

      EmmaMAnswer
      Jun 17, 2020 2:46 PM UTC

      Hi BRS Sandie👋, Yes the bill payment (cheque)remittance advice does appear on the subject line when emailing remittance to suppliers. There is not a way to change the default position as to how QuickBooks words bill payment methods by default whether paid by bacs, cheque, or cash on hand. We would ask you to leave feedback in the cog in the top right of QuickBooks for our product developers, we'd love to be able to change this but it has been something built into the product. In the meantime, you can download the remittance to your pc and save and then add as an attachment and send directly through your email and therefore you put your own subject line on the email.

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