I have raised a CIS bill (with labour & materials, so CIS is deducted) but the return on QB is showing as zero

Hello there, JayC.

Welcome to the Online Community. Let’s open the supplier’s information and to see if the profile is set to track the CIS.

Here’s how:

1. Go to the Expenses menu on the left panel to select Suppliers.
2. This will take you to the list of your contractors.
3. From there, click on the supplier you’re working on.
4. Then, click the Edit menu to access the Supplier Information screen.
5. Below the Postcode field, make sure the Is subcontractor box is marked.
6. In the CIS Information section, scroll down to the CIS rate section to see if the correct is selected.

If the contractor’s information is set to track the CIS, make sure to pay the transactions before opening the tax return. This way, the amount will show on the form.

However, if the vendor is properly set up and the CIS is already paid, I suggest contacting our QBO Care Team. They have tools to identify why the amount shows zero in the tax return.

Once the resolution is available, one of our support specialists will provide detailed steps to fix the issue. The most up to date contact details can be found here:

1. Tap the Help icon to choose the Contact Us link.
2. Input the issue in the field box and then hit the Let’s talk button to see the support information.
3. Choose how you want to connect with: Start a chat or Call us.

For additional resources, the following articles provide an overview of how to track CIS transactions as well as instructions to add a contractor.

• Already using CIS in QuickBooks?
• CIS in QuickBooks

Keep in touch if you have any clarifications or other concerns. I’m here to answer them for you. Have a good one.