Question

I noticed today a new box for adding a new customer. There is no salutation box however. Why is that

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QuickBooks Online

Hi Antonia, the salutation appears on emails to customers and only allows one default can be set, you can view and edit this by going to the Cog > Account & settings > Sales > Messages. 🙂

A

Antonia11Author

So are you saying we can no longer have Mr, Mrs & Ms etc?? No-one could have one default as there are males & females???? Surely invoices can have salutations on them!

This is for new customers.

Maybe you haven't understood my question, apologies.

Thank you

A

Ashleigh1

Hello Antonia, thanks for coming back to us, so yeah the Mr/Ms ect has been removed, and the default will just be Dear "customers name" now going forward. You can always leave this as feedback within the main cog wheel>feedback this gets sent straight to the developers.

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