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June 11, 2020
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In error I have entered a customer payment by cheque twice. How can I delete one of these entries?

  • June 11, 2020
  • 1 reply
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In QBO Receive payment
Best answer by Ashleigh1

Hello Communityoil, 

 

Welcome to the Community page, 

 

In order to delete the payment for the cheque, you have twice, if you go into the payment you don't want, and open it up. When the page is open, at the bottom in a black bar in the middle you will see the word more, click more than delete and it will remove and delete that double payment you have gotten that is not meant to be there. 

 

 

1 reply

Ashleigh1Answer
June 11, 2020

Hello Communityoil, 

 

Welcome to the Community page, 

 

In order to delete the payment for the cheque, you have twice, if you go into the payment you don't want, and open it up. When the page is open, at the bottom in a black bar in the middle you will see the word more, click more than delete and it will remove and delete that double payment you have gotten that is not meant to be there. 

 

 

June 11, 2020

Ashleigh1,

Many thanks.  I guess you just have to know the quirks and hiding places in QBO.   Sorted.