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tim19
Apr 23, 2019 8:55 AM UTC
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Is there a way to set the default text of the Remittance Advice email?I know you can edit it each time, but other forms allow you to change the default.

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    TaliaIAnswer
    Apr 23, 2019 9:08 AM UTC

    Hello tim19,

     

    Welcome to the Community - thank you for your question!

     

    There is no way to set a default message for a remittance advice. This will need to be edited each time. Please use the feedback option under your cog wheel to submit this as a suggestion to the developers - they will look into implementing this in future updates if possible.

     

    There is the option to download the remittance as a pdf and save to your computer and then attach to your own email and send that way so you can add your own text as an alternative

    Thanks,

     

    Talia

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    6 replies

    TaliaIAnswer
    Apr 23, 2019 9:08 AM UTC

    Hello tim19,

     

    Welcome to the Community - thank you for your question!

     

    There is no way to set a default message for a remittance advice. This will need to be edited each time. Please use the feedback option under your cog wheel to submit this as a suggestion to the developers - they will look into implementing this in future updates if possible.

     

    There is the option to download the remittance as a pdf and save to your computer and then attach to your own email and send that way so you can add your own text as an alternative

    Thanks,

     

    Talia

    ShopAdmin
    Mar 2, 2021 10:17 AM UTC

    wow....a year later and this still had not been address - a simple update and everybody would be happy - but it just sums up Quickbooks "can't be bothered attitude"

     

    I would not mind if the "locked text" was written in a professional manner but having to delete the "Have a great day," is totally pathetic and make the system worthless.

     

     

     

    Please find our remittance advice attached to this email.
    Payment has been made today
    Thank you.
    Have a great day,
      tim19Author
      Mar 2, 2021 10:24 AM UTC

      I just print to PDF and send using my normal email program. The Quickbooks emailing system has been very unreliable for me, sometimes it fails to send the email and you don't find out for several days, so I don't use it any more.

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