My contra account isnt 0, how do I find where the problem is?

You can the account's ledger to review why it's not giving a zero amount, judy6. 

Just open your Chart of Accounts and review the contra account's history. Here's how:

1. Go to the Accounting menu and select Chart of Accounts. 
2. Look for the account and click the drop-down list beside Account History.
3. Select Run Report.

If you're looking at it in a report, click the amount of the contra account to review why it's not zero. 

You can also add a reply below if you have follow-up questions. We're always here to be your guide.