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January 20, 2022
Question

QBO. Since Customer information has been re-organised I cannot find the button which allows me to make customer inactive. Where is it please?

  • January 20, 2022
  • 1 reply
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the button for making customer inactive was at bottom of customer information section. Since the re-organisation I cannot find it. Please advise

1 reply

January 20, 2022

Hello Communityoil, 

 

Welcome to the Community page, 

 

To make a customer inactive if you click on sales>customers>click on the customer you want to make inactive> then on the top right hand corner of the page next to where it says new transaction there is an edit button if you click on the arrow right next on the edit button it will give you 2 options one to edit and the other to make the customer inactive> if you click the make inactive it will then make the customer inactive for you.