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Rob1961
Jun 29, 2023 8:09 AM UTC
Question

QuickBooks Online desktop app

Does anyone have any idea about when the Online Desktop App will be available?  Despite the Quickbooks site stating that the App is available I cannot access it via the instructions on their site which were updated 2 weeks ago?

9 replies

Mark Armistead
Jun 29, 2023 8:39 AM UTC

@Rob1961Two things. I don't think that Desktop app works in the UK, probably never will. Secondly, don't even bother wasting your breath asking Intuit if it will be available as they'll just ask you to send feedback via the cog of doom.

    Ashleigh1
    Jun 29, 2023 11:03 AM UTC

    Hello Rob1961, thanks for posting on the Community page, 

     

    There is no exact date when this will be released however The 'Get the desktop app' option in the Company Cog, will appear for customers using QuickBooks Online Accountants and QuickBooks Online Advanced in the next few days for them to download and start using the app.

     

    Customers on Simple Start, Essentials and Plus cannot install the QuickBooks Online app , it will only  be available to QuickBooks Advanced and Accountants in the gears icon.

    buzz21
    Jul 12, 2023 9:04 AM UTC

    So it is now available? Please advise...Bear in mind you withdrew it a couple of years ago in the UK.. have you now fixed it?

    Ashleigh1
    Jul 12, 2023 12:10 PM UTC

    Hello Buzz21, The 'Get the desktop app' option should be showing in the Main Company Cog Wheel under the settings column, it will only appear for customers using  QuickBooks Online Accountants and QuickBooks Online Advanced.

     

    Customers that are on Simple Start, Essentials and Plus cannot install the QuickBooks Online app , as it is only  be available to QuickBooks Advanced and Accountants in the main cogs wheel icon.

     

     

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