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R
Resonate
September 22, 2022
Question

Recording a Refund against a Project

  • September 22, 2022
  • 1 reply
  • 0 views

Hello all,

 

Thanks in advance for the help,

 

I work for an events company.  We heavily use the "Project" function to track all of our different events (money invoiced and due from client, supplier costs etc)

It is normal in our business to have to "overpay" hotels to hold rooms etc, which are then credited back to us as a refund.  I need these refund transactions from our bank account to be able to sit against the project they refer to, not necessarily against the supplier or the client, as we use similar suppliers and clients repeatedly.  By not being able to do this I am not getting accurate profit margins for the projects.

 

Please can someone talk me through how to do this?  

Many thanks!

1 reply

G
GeorgiaC
September 22, 2022

Hi Resonate, thanks for your post 🙂

 

It's only possible to post an overpayment against a debtors or creditors account, you can do this within the project by selecting add new transaction - for clients, select receive payment > choose the project on the customer drop-down (if there are no open invoices, you'll see the message 'we'll save this payment as credit to your customer since you don’t have any open invoices.'), for suppliers, select expense and enter the creditors (or accounts payable) account under 'category' on the category details field. 

R
ResonateAuthor
September 22, 2022

Thanks for the quick reply.  Can this be passed to the team as an area to develop?  There wouldn't need to be a huge amount of functionality change to be able to assign the credit against the client and project instead of just the client - I bet I'm not the only person who needs this!

G
GeorgiaC
September 22, 2022

For sure - I can see the need for this and I'll submit some feedback with our team. Thanks for your suggestions!

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