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April 17, 2020
Question

Remittance advices are sent from quickbooks@notification.intuit.com. Replies by recipient go to company email address. How do I change that?

  • April 17, 2020
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1 reply

paul72
April 17, 2020

Hi @kendallrw53 

 

You can change the Reply-To address (your company email) by going through Accounts & Settings but the quickbooks[at]notification.intuit.com cannot be changed.

There have been many requests but to no avail.

It's something Intuit could do if they wanted to - many of their competitors manage it - but, admittedly, it relies on the customer being able to (or knowing how to) edit domain MX settings.

 

There is a help article that claims it's possible to link to GMail / GSuite (Google Apps) accounts but I think this is only for US accounts.

https://quickbooks.intuit.com/learn-support/en-uk/transactions/where-do-my-invoices-get-sent-from/01/498764