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A
amanda50
May 1, 2020
Solved

The VAT dropdown section when posting bills is still not working. Any ideas when it will be sorted?

  • May 1, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details
Best answer by GeorgiaC

Hi amanda50,

 

Please try clearing the cache on the browser for all time following our guide linked here, after this fully close and re-open the browser before signing into QuickBooks.

 

Get back to us below if this does not fix the issue.

 

Thanks 

1 reply

A
Ashleigh1
May 1, 2020

Hello Amanda50,

 

 Welcome to the Community page, 

 

what web browser are you using? 

 

What happens when you try to select the vat drop-down section on the bill? 

 

 

A
amanda50Author
May 1, 2020

I'm using firefox

When I go to the VAT box there is no dropdown and anything I try to write in (20%, the VAT amount) just goes to red and I can't include it

G
GeorgiaCAnswer
May 1, 2020

Hi amanda50,

 

Please try clearing the cache on the browser for all time following our guide linked here, after this fully close and re-open the browser before signing into QuickBooks.

 

Get back to us below if this does not fix the issue.

 

Thanks 

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