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Huw Roberts
January 16, 2023
Question

Transition from desktop

  • January 16, 2023
  • 1 reply
  • 0 views

Due to the discontinuation of QB Desktop we have have just transitioned from Desktop to Online. I have to say I am not impressed so far, it is not user friendly, it feels like a website rather than an accountancy package. Specific issues so far:

1. First issue was that we couldn’t automatically transfer data from QB Desktop to Online. We called QB helpline and they told us we had to go through a third party (Move My Books) who then held our data hostage and made us pay £200 + to get our data for previous financial years.

2. Batch invoice. Only available on the Advanced. You seem to have to go through each customer and enter the invoice line. On Desktop you could enter the information and then simply choose the customers you want to apply that invoice to. in our case this will now take approx 20 times longer.

3. QB On

1 reply

A
Ashleigh1
January 16, 2023

 Hello Huw Roberts, thanks for posting on the Community page, We fully appreciate this feedback you have left about the product, we take everything on board what you have said and have passed it on for you.

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