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A
accounts4
March 9, 2019
Question

When I go to pay a bill, the Ref no. box is already populated with a default narrative.Where do I go to remove this please?Many thanks

  • March 9, 2019
  • 1 reply
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1 reply

Rustler
Rustler
March 10, 2019

i company settings automation, turn off the statement to prefill transactions with previously entered data (or something like that )

A
accounts4Author
March 11, 2019
@Rustler wrote:

i company settings automation, turn off the statement to prefill transactions with previously entered data (or something like that )

MAny thanks for your reply. I have tried this already but it makes no difference. the ref. no. box still says "bacs a3 window" by default when I go to pay a bill

T
TaliaI
March 11, 2019

Hello accounts4,

 

Does this continue to happen the next time you create a bill payment, even when you have previously removed this ref no.?

 

Thanks,

 

Talia

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