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Mar 4, 2021 5:04 PM UTC
Question

Why do I have to logout and in to get update to recognise I am pressing the update button and it should activate.

Original commenter did not share additional details

1 reply

Mar 5, 2021 9:18 AM UTC

Hi cetlimited,

 

It sounds like there may be some browser issues affecting your QuickBooks performance, I'd be grateful if you could follow our guide to clear the cache and cookies on your browser and then fully close/open your browser before signing-back in. 

 

If issues persist please get back to us below. 👩‍💻