Why should QuickBooks not be allowing me access to 'Taxes' section? Need to pay my VAT bill and I can't get into it. Any advice?

Hello @innesmacpherson,

Your browsing history can be the reason why you're unable to open the Taxes and VAT section of your account. Thus, let's perform some browser troubleshooting steps so you can access and pay your VAT successfully.

But first, may I know if you receive any error message? Any details you can share will be appreciated and can also help me search for any reports related to it.

Nevertheless, let's begin by accessing your account in a new incognito or private window of your browser. This way, we can check if this issue is related to your current browser or not. To do so:

• Google Chrome: Ctrl + Shift + N
• Internet Explorer: Ctrl + Shift + P
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

Once completed, you can log back in to your account and open your Taxes and VAT. If you can do so without any issues, you can clear your browser's cache to optimize it. Also, your browser can start from scratch and improve your QuickBooks Online browsing experience.

However, if you're still unable to open it, let's switch and use a new browser application. Then, log back into your account and open your Taxes and VAT from there.

In case you need some related articles in managing your taxes and VAT, you can always visit our VAT articles or references.

Please let me know how it goes in the comment section down below. I'd be glad to provide further assistance.