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kingbodex
August 8, 2023
Solved

Additional User License

  • August 8, 2023
  • 7 replies
  • 0 views

I have a 1 user license of 2020 Premier edition. How do I buy additional 2 user licenses, and what will be the cost?

I already called the US line, but I was told they attend to US customers only. I am from Nigeria.

Thanks.

Best answer by Fiat Lux - ASIA

You are using an outdated version. As I know, they only accept to purchase additional license seat for supporting versions (i.e QBD 2021-2023). You should consider to purchase a new license for QB Desktop 2023 Pro Plus for 3 users or QB Desktop Premier Plus for 3 users. If you are located in Nigeria, you can buy the new license through partners if required.

7 replies

Fiat Lux - ASIA
Fiat Lux - ASIAAnswer
August 8, 2023

You are using an outdated version. As I know, they only accept to purchase additional license seat for supporting versions (i.e QBD 2021-2023). You should consider to purchase a new license for QB Desktop 2023 Pro Plus for 3 users or QB Desktop Premier Plus for 3 users. If you are located in Nigeria, you can buy the new license through partners if required.

Kevin_C
Community Manager
August 8, 2023

Thanks for visiting the Community space, @kingbodex. I'll provide information about adding a user license to QuickBooks Desktop (QBDT).

 

If you're using a QBDT for the US version, you have the option to add a user license for up to 5 users for QBDT Premier. However, Fiat Lux - ASIA is correct that you can only purchase additional user licenses for supported versions (QBDT 2021–2023).

 

Follow these steps to find the price and purchase the user license:

 

  1. Go to Help menu, then select Manage My License and Buy Additional User License.
  2. Select Add Seats Online for current pricing.
  3. Choose if you want to buy licenses online or by phone. Follow directions on how to add user licenses.
  4. Install QBDT on additional computers based on the number of licenses you have.
  5. After you install, follow the prompts to activate QBDT.

 

For more details about this process, refer to this article: Add a user license to your QuickBooks software.

 

However, if you're using the QBDT for the global version, it's unavailable since it's already unsupported. For more information about the service discontinuation, you can open this article: QuickBooks Desktop 2020 service discontinuation policy.

 

Moreover, you can check out this article to ensure the continuity of operations and receive the latest features of your QBDT program: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise.

 

Don't hesitate to click the Reply button below if you still have concerns related to QBDT. I'm always around to help. Have a good one!

kingbodexAuthor
August 9, 2023

Thanks @Fiat Lux - ASIA and @Kevin_C for the reply. It's quite unfortunate that I have to purchase a higher year edition, which is costly.

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