Can someone help me with a journal entry that was pushed over to Quickbooks from Clio?

Thank you for expressing your concerns about clearing the journal entry without impacting the reconciliation process, jvaught.

I recognize the importance of monitoring your transactions following the reconciliation process. I’d like to provide some insights on clearing journal entries.

In accounting, correcting entries are applied to fix errors recorded in the financial transaction ledgers of the business.

In QuickBooks Online (QBO), clearing journal entries can be done by either reversing or deleting them. Should there be a situation where a transaction needs to be divided between two accounting periods or if there's a need to amend a debit and credit mistake, here are the necessary steps for how to reverse it:

1. Navigate to the Gear icon and select Chart of Accounts.
2. Identify the account associated with the journal entry you created, and then click View Register.
3. Search for the journal entry in the account register, look for the word Journal in Ref No. or Type column.
4. Click on the journal entry to open a detailed view, then select Edit.
5. Click on Reverse.
6. Hit Save to complete the process.

After completion, QuickBooks generates a journal entry to equalize the transaction. However, if the entry was made in error, you can refer to this article for guidance on how to delete it: Reverse or delete a journal entry In QuickBooks Online.

If you want to use bank rules that will automatically categorize transactions for you, please refer to this article: Set up bank rules to categorize online banking transactions in QuickBooks Online.

If you have any more questions about JE in QBO, please feel free to reach out. I'm here to provide support.

@jvaught-billhurs 

Are you saying you were able to reconcile without clearing the journal entry (JE)?  Was the transfer between two different trust accounts or the same trust account? If it was the same account, then you should be able to clear the deposit created by the debit side of the journal entry (JE) against the payment created by the credit side of the journal entry.  The two offset, netting to $0.  If the transfer was between different trust accounts, clearing the journal entry should have been required to reconcile each account - the debit side of the JE for the account transferred to and the credit side of the JE for the account transferred from.  Is that not what you're seeing?