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so frustrated
June 13, 2021
Question

How do I get rid of passwords

  • June 13, 2021
  • 3 replies
  • 0 views

How do I get rid of passwords for quickbooks desktop

    3 replies

    S
    ShiellaGraceA
    June 13, 2021

    I'll share the steps on how to get rid of your QuickBooks password, @so frustrated.

     

    While we're unable to delete the password prompt, you can remove the password from the user settings. Let me walk you through how.

     

    1. Go to the Company menu at the top. Then, choose Set up Users and Passwords.
    2.  Enter the existing password in the Change QuickBooks Password window. Then, leave the New Password and Confirm Password fields blank.
    3. Scroll through to the challenge question and choose the Select option, and leave the answer blank. 
    4. Click OK.

     

    With the above steps, you won't have to enter a password the next time you log in to QuickBooks. Want more details? Check out this article: Reset your password for QuickBooks Desktop.

     

    Additionally, here's a link that covers all the tasks you can do when managing your account.

     

    Keep me posted if you still have questions or concerns with your QuickBooks password. I'll be around for you. Take care and have a lovely weekend ahead.

    S
    so frustratedAuthor
    June 13, 2021

    Does not work. Won't let me not have a "complex" password and won't let me have no password at all. Is there anyone I can talk to about this and other issues?

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      Greg Peterson
      July 14, 2022

      I get the same results. This password requirement is not necessary for so many of us. I fail to understand why QB refuses to disable this for those who do not need it. It has cost me so much wasted time. You do not require frequent password changes to anything else such as merchant services, why this? 

        C
        CPP1
        July 7, 2022

        I have the same issue and get the same results - i.e. "enter a complex password." 

         

        I do bookkeeping for several entities.  I don't do payroll, I don't download transactions from banks or credit cards.  I don't need a password and I don't want passwords on the company files.  I agree that it seems like this would be a simple fix for Intuit to perform and it's really frustrating that they don't fix it. 

          G
          Greg Peterson
          August 17, 2023

          I need to rid myself and accountant of the password garbage you have instituted here or rid myself of quickbooks. I pay a premium for this to create efficiency yet you have made this nearly untennable. Can you explain to me why I have had to send an accountants copy 4 seperate times, each time with failure due to the passwords? Who pays for this lost time? I do not need passwords with my 1 person company. Can you also explain why I need to change passwords so frequently on the book keeping part of the service but not ever on the merchant service account? If fraud or theft were to occur , where would that take place? Let me answer that......follow the money. Can you tell I'm angry? I have asked and asked and asked again, yet you refuse to change your software. Why are you so tone deaf regarding the issue? We need answers NOW.

            Adrian_A
            Adrian_A
            August 17, 2023

            It isn't the kind of experience we want you to come across, Greg.

             

            I can see the inconvenience this issue has brought up to you. I'm here to answer your queries.

             

            Whenever you send an accountant's copy, we will ask for a password to ensure that only your accountant can open the file. If you don't remember the password, you'll have to resend the accountant's copy as you can't reset this password. You can follow the steps below to reset the password:

             

            1. From the File menu, select Send Company File.
            2. Select Accountants Copy, then Client Activities.
            3. Click Remove Restrictions.

             

            For your second question, I'll take that you're referring to the password upon logging into your QuickBooks Desktop. 

             

            You'll need to change the password every 90 days to protect your critical data such as your Social Security Number, Company EIN, Bank Information (Routing Number, Account Number), or Vendor Tax ID. 

             

            I've added this article as your guide in ensuring you meet the password requirements: Password security for QuickBooks Desktop.

             

            You can also visit our Help Articles page for tips on managing your QuickBooks Desktop.

             

            I'm always around whenever you have concerns about the security of your QuickBooks Desktop.

            F
            flybob
            December 18, 2023

            You say you don't want Greg to be frustrated by the password requirement, then you frustrate Greg even more with the password requirement. Do you even hear yourself? Do you not care that you are the problem? You are mocking Greg. You are obtuse and completely narcissistic. You are going out of your time to abuse him and waste his time. YOU are the reason QB is so FRUSTRATING to use.

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