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woatm74@gmail.co
October 20, 2024
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how to enable category

  • October 20, 2024
  • 1 reply
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I am trying to create a category hierarchy in QBO (QuickBooks Online).

During testing in the sandbox, category creation works normally after creating the sandbox.

However, after resetting the sandbox, category creation fails.

The CompanyInfo.NameValue.Name.ItemCategoriesFeature flag:

• true — categories are enabled
• false — categories are not enabled

After resetting, this setting changes from true to false. I would like to know how to set it back to true.

Let me know if you’d like any adjustments!

Best answer by AdonL

Hello there, Woatm. Let me ensure you receive the appropriate support to determine the correct settings when creating a category hierarchy in QuickBooks Online (QBO) integrated with Sandbox.

 

While this is particularly useful for testing purposes or developing new workflows without affecting your live data in QBO, the Community can only assist with troubleshooting and technical issues within QuickBooks. 

 

For your category creation issue after resetting the Sandbox, we recommend posting in our Intuit Developer Community. This dedicated forum connects you with product experts and engineers who can help with software, integration, and developer-related questions. They have specialized tools and resources to address your specific problem. To get started, please follow these steps: 

 

  1. Visit this link: https://help.developer.intuit.com/s/.
  2. Choose your QuickBooks product.
  3. Click on Ask a Question.
  4. Please sign in and follow the prompts appearing on the screen to continue.

 

To gain valuable insights into your purchasing, sales, and inventory in QBO, you can check out his guide: Use reports to see your sales and inventory status. It helps you make smarter choices for your business.

 

I'm still ready to back you up if you need further assistance creating a category hierarchy in QBO. Just comment below and mention my name, and I'll circle back to help you.

1 reply

A
AdonLAnswer
October 20, 2024

Hello there, Woatm. Let me ensure you receive the appropriate support to determine the correct settings when creating a category hierarchy in QuickBooks Online (QBO) integrated with Sandbox.

 

While this is particularly useful for testing purposes or developing new workflows without affecting your live data in QBO, the Community can only assist with troubleshooting and technical issues within QuickBooks. 

 

For your category creation issue after resetting the Sandbox, we recommend posting in our Intuit Developer Community. This dedicated forum connects you with product experts and engineers who can help with software, integration, and developer-related questions. They have specialized tools and resources to address your specific problem. To get started, please follow these steps: 

 

  1. Visit this link: https://help.developer.intuit.com/s/.
  2. Choose your QuickBooks product.
  3. Click on Ask a Question.
  4. Please sign in and follow the prompts appearing on the screen to continue.

 

To gain valuable insights into your purchasing, sales, and inventory in QBO, you can check out his guide: Use reports to see your sales and inventory status. It helps you make smarter choices for your business.

 

I'm still ready to back you up if you need further assistance creating a category hierarchy in QBO. Just comment below and mention my name, and I'll circle back to help you.

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