Will the desktop version stop working in 2023? There is conflicting information out there.

I appreciate your effort in reaching out to us, FarmerBrenda.

I'm here to provide you with the most accurate and up-to-date information regarding QuickBooks Desktop's service discontinuation policy.

After May 31, 2023, we have only discontinued access to several services through QuickBooks Desktop 2020 software. This includes QuickBooks Desktop Payroll, Desktop Payments, live technical support, Online Backup, Online Banking, and others. It's also important to note that if you are using QuickBooks Desktop 2020, you will no longer receive critical security updates to protect your data starting June 1, 2023.

Here is a list of the affected products after May 31, 2023:
 

• QuickBooks Desktop Pro 2020
• QuickBooks Desktop Premier 2020 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)
• QuickBooks Enterprise Solutions 20
• QuickBooks Premier Accountant Edition 2020
• QuickBooks Enterprise Accountant 20
• QuickBooks Desktop for Mac 2020
   

Additionally, products affected by service discontinuation after October 3, 2023, include:
 

• QuickBooks Desktop Point of Sale 19.0

To assist you better, could you please provide more details about the conflicting information you've encountered? This will help us understand your concerns and provide you with the most relevant information.

I've also added the following articles for more information about this:

• QuickBooks Desktop 2020 service discontinuation policy
• QuickBooks Desktop Payroll discontinuation policy

If you need more help or have any questions about QuickBooks Desktop, please leave a comment below. I'll be here to assist you.

@fifthpoint 

Can your client access their CAMPS as the Primary Contact and find their license status there?