Bank Feed Not Matching Payroll

Hi april1989,

Thanks for taking the time to connect with us here. It's great to learn you're taking advantage of the powerful banking module in QuickBooks so you can streamline your business. Rest assured, I'll be happy to point you in the right direction with matching your bank transactions. 

To get started, it's important to take note of some of the reasons that can prevent you from matching your transactions. Here's a list: 

• The amounts don't match
• The dates don't match or is not close
• The bank account on the payment is not the same as the bank where the match is located
• The payment has been reconciled
• The transaction is already matched to something else
• There’s a multi-currency issue with the exchange rates

After checking with the steps above, I also suggest referencing this article with more info on how to: Categorize and match online bank transactions in QuickBooks Online. 

In case you're having browser-related issues, I recommend matching your transactions while using a private/incognito window. This is a great way to by-pass most browser-related issues. Try this out and let me know what happens. I'm here to help.