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September 1, 2023
Question

Can I cancel a payroll liability e-pay and reissue?

  • September 1, 2023
  • 1 reply
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1 reply

September 1, 2023

Hi there gsalis,

 

It's vital that all your tax payments are accurate so that your yearly totals can be reflected correctly. QuickBooks Online Payroll is a great tool able to help you calculate deductions on your payroll so you know the amount to remit to the government. I can point you in the right direction for assistance with electronic payroll tax payments.

For help with payroll tax payments that have been done with the electronic payment option, you'd need to reach out to the QuickBooks Online support team by phone. They'll be able to view the status of the payment in the system to see if it can be deleted. You can reach them using these steps:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

If you have any other questions, feel free to reach out here