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May 31, 2023
Question

Can I change the date of payment after running payroll i accidentally had the wrong day in

  • May 31, 2023
  • 1 reply
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1 reply

May 31, 2023

Hi tristan-lpsteakc,

 

Welcome to Community!  QuickBooks Online Payroll enables you to pay your staff with confidence.  However, all information including the pay schedule and pay date must be accurate, to ensure your staff is paid on time.  I'd be happy to provide some guidance here!

 

If you're currently running payroll as a paper cheque, you can delete the pay cheques and run payroll again, ensuring the correct dates are entered.  However, if you've set up direct deposit, you'll need to contact us outside of Community, so we can look further into your situation, and make the necessary changes from our end.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

If you have any other questions, feel free to reach out again.  We're always glad to help!