Skip to main content
January 20, 2024
Question

Can I get help. Need to stop payment for payroll tax that I initiated just now. The client already had done it online but didn't tell me before I did it via QB. Help?

  • January 20, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

January 22, 2024

Hello namknir1,

 

Thanks for joining us in the Community. It's vital you're able to get the resolution you need so you can continue to manage your work with peace of mind. I'll be glad to steer you in the right direction.

 

In order to get the resolution you need in a timely manner, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and have a visual reference to what's happening. Here are our contact details below: 

 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social MediaFacebookTwitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted here. I'll be one message away in case you need anything else.