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May 24, 2021
Question

Can I know why my new and unpublished profile is deleted

  • May 24, 2021
  • 1 reply
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Original commenter did not share additional details

1 reply

May 24, 2021

Hi bolaro10-gmail-c,

 

It's great to hear that you're setting up a ProAdvisor profile. The ProAdvisor program has many benefits, and your QuickBooks Online Accountant program offers tools that you won't find in other QuickBooks Online subscriptions. I can provide you with what is required for a ProAdvisor profile.

 

To publish a ProAdvisor profile, you're required to complete specific steps listed in this article: Find-a-ProAdvisor guidelines. If you've missed something that validates your business credentials, your profile wouldn't be published. 

 

If you've verified that all the requirements have been met, I suggest contacting QuickBooks Online Accountant and ProAdvisor Support. They'll get your account information that can't be shared in a public forum like the QuickBooks Community. I'm sure they'll get you back on track in no time.

 

I'll be here if there's anything further that I can help you with. Take care.