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Jan 24, 2023 11:22 AM UTC
Question

Can someone figure out why I am unable to set up payroll. I have been using quickbooks for a year but have another employee now that needs paid and can't get it to work

It will not let me run payroll after choosing the payment option I want. Is there something i have done wrong previously that i need to fix

1 reply

Jan 24, 2023 4:02 PM UTC

Hi colinfboyle-outl,

 

Welcome to the QuickBooks Community. I see you've been with us for some time now and I appreciate your loyalty. QuickBooks offers a versatile payroll module that simplifies your accounting. I'll be happy to help make sure you experience this benefit among many others. 

 

Are you unable to set up payroll due to an error on your browser? If so, I highly suggest clearing cache and cookies on your browser. Doing this is an excellent way to fix browser-related issues that may be causing the issue you've described above. To learn more about clearing cache and cookies, check out this article here. 

 

Otherwise, if there was an issue with setting up the payroll, I encourage you to revisit the following article as it provides adequate steps on how to: Set up and manage QuickBooks Payroll. You're more than welcome to ask questions as you go through the article. I'll be a message away in case you have other questions for me. 

 

Enjoy the rest of your day.