Cannot pay online

Hi there patricialvte,

I'm glad to hear that you're using QuickBooks Online to help you with your bookkeeping. It is a robust program with many features to help you run your business. I can provide some assistance.

If you're having trouble with your payments in QuickBooks Online, it may be that your navigation is affected by browsing data. These temporary files can accumulate in your browser or app and create errors in the system. Here are a few steps to try and resolve issues relating to cache and cookies:

• Clear your browser cache if you're using a browser
• Clear the app cache if you're using the QuickBooks Online app for Windows or Mac
• Try a browser if you're using the app
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

If you need any further assistance or have any more questions, please provide some more details about the situation and reach out here. I've got your back.