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Aug 27, 2019 10:00 PM UTC
Question

Converting QB Desktop to Online - Income Tax Detail Doesn't match

When setting up payroll after converting to QB Online I cannot get past the paycheck history quarterly detail screen. See screenshot. If you total the months it adds up to the YTD totals that QB calculates - but it says it doesn't! I have triple checks all the W4 information and payroll information input on screens prior thinking something on the backend was doing other calculations. The QB employee on the phone was stumped as well. Any help out there would be appreciated.

1 reply

Aug 27, 2019 11:07 PM UTC

Hi there,

 

Thanks for contacting us. I want to make sure we're on the same page so I can provide the right information. Are you using QuickBooks Canada or the US version?