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micheleg2
May 3, 2023
Question

Correcting payroll postings

  • May 3, 2023
  • 1 reply
  • 0 views

I have an employee that had LTD deducted from his paycheque that should not have been (going back 3 months). I need to correct that posting in his payroll account to affect his year end statements (T4) and I need to reimburse him and remove that posting from our LTD account - is there a way to go back and correct paycheques that have already been processed and cleared?

1 reply

J
JamesM4
May 3, 2023

Hi there, 

 

Thanks for taking the time to connect with us here. I'll be happy to share more info so you're on the right track with achieving your QuickBooks goals. QuickBooks is a versatile program that helps simplify the way you manage your payroll. 

 

Based on what you've shared above, you'll need to enter the the prior year amounts using a Pay Edits template. This template allows you to enter your payroll info and you'll have to contact our support team for further assistance. Here's how: 

 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
  • Social Media: Facebook, Twitter, and Instagram.

In the meantime, feel free to ask other questions in the comments below. I'll be one message away in case you need anything else.

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