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Croberge
September 13, 2024
Question

CPP2 - Second contribution Issues

  • September 13, 2024
  • 2 replies
  • 0 views

The CPP second contribution amount is not calculating properly for all staff.  It is also not adding the CPP - second deduction correctly when running Payroll Summary Reports. Anyone else having those issues?  I have verified that my tax tables were updated for the July 2024 version.  This is concerning. 

    2 replies

    T
    Trish_T
    September 13, 2024

    Hi Croberge,

     

    Welcome to Community!  Having inaccurate calculations in QuickBooks Desktop Payroll, can be quite concerning.  I feel you would benefit more by contacting our QuickBooks Desktop Customer Care team outside of Community. They would enjoy the opportunity to work with you personally, so you can complete your payroll goals with confidence.

     

    Feel free to touch base with us again, if you have other questions or concerns. We would be glad to help!

    L
    LeahWang
    November 19, 2024

    I have similar issue, the second CPP will start if the first CPP reaches the maximum, but if I edit the employee's paystub after paystub is generated, the second CPP will be gone (become 0), so each time when I want to edit the paystub, I have to delete paystub and re-entre all the payroll items.

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