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J
Jannie77
November 22, 2021
Question

Deleting an older payroll cheque

  • November 22, 2021
  • 1 reply
  • 0 views

I have an instance where qb did not correctly calculate the employer portion of cpp on two of my employees cheques (for some reason the employer portion was $988.75 for August 15/21 and I didn't notice it, it normally is $155.55).   I would like to delete these two paycheques and re-enter them and make sure the cpp employer portion is correct.  I'm also wanting to end up with corrected tax liabilities.  My questions are:

1.  I've read that I also have to void all cheques created since that August 15th date and then re-enter them all (not just the one's that are incorrect) is this true?

2.  If I do delete these cheques and re-enter the corrected ones will my tax liability amounts update properly?

 

1 reply

T
Trish_T
November 24, 2021

Hi Jannie77,

 

Ensuring your payroll has the proper deductions is vital in keeping your records balanced and your payroll remittance accurate, to avoid over or under payments.  I can understand how having the CPP incorrectly calculated would be of concern.  With QuickBooks Online Payroll you can delete pay cheques when corrections are necessary.  However, this doesn't apply when employees are paid with direct deposit.  In this situation it's best to have us take care of this for you on our end to ensure the tax liabilities are also calculated and recorded properly.  We'd be happy to help!

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > provide a brief summary of the situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

If you have any other questions, let us know.  We're here for you!

 

 

J
Jannie77Author
November 25, 2021

Thank you for your response.  The payroll cheques in question were not direct deposited, and all I want to change is the employer portion amount for cpp only, my payroll cheque amount paid to my employee will not change.  

T
Trish_T
November 25, 2021

Hi Jannie77,

 

Thank you for touching base with us and providing the additional information.  QuickBooks Online Payroll allows you to delete older pay cheques so you can reach your goals, and glide through the remainder of your day.  I'd be glad to give additional insight here!

 

As you're aware, you'll have to delete any pay cheques for the employee that fall after the date to be corrected, working backwards until you're at the cheque to be deleted.  Once this process has been completed, you can recreate them and QuickBooks automatically recalculates taxes and forms.  In addition, please be advised this will change your tax liabilities for those periods and you may owe additional tax payments, subject to penalty and interest.  

 

For your reference, here's an article with additional details when deleting a pay cheque.

 

If you have any additional questions or concerns, please don't hesitate to reach back out.  We'd like to help!

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