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July 7, 2023
Question

? Direct deposit. Not set up. Yet one is being processing today without my permission

  • July 7, 2023
  • 1 reply
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The bank contacted me about one direct deposit from my QuickBooks account  which is not set up

1 reply

July 7, 2023

Hi jsabuildingservi,

 

I appreciate you reaching out here.  Welcome!  Having a direct deposit applied in QuickBooks Online, without completing the set up, is extremely concerning.  I encourage you to contact us outside of Community as soon as possible.  A member of our Customer Care team will gather the necessary information, and review this situation in more depth, in order to resolve the issue as soon as possible!

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.

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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

Please don't hesitate to reach back out, if any other questions or concerns should arise.  We're here for you!