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Jul 7, 2023 3:59 PM UTC
Question

? Direct deposit. Not set up. Yet one is being processing today without my permission

The bank contacted me about one direct deposit from my QuickBooks account  which is not set up

1 reply

Jul 7, 2023 4:36 PM UTC

Hi jsabuildingservi,

 

I appreciate you reaching out here.  Welcome!  Having a direct deposit applied in QuickBooks Online, without completing the set up, is extremely concerning.  I encourage you to contact us outside of Community as soon as possible.  A member of our Customer Care team will gather the necessary information, and review this situation in more depth, in order to resolve the issue as soon as possible!

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.

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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

Please don't hesitate to reach back out, if any other questions or concerns should arise.  We're here for you!