Does it take for direct deposit to be approved? It's been a few days now and still says pending.

Hi andrewlawnspecia,

Welcome to Community!  QuickBooks Online Payroll is a dynamic way to ensure your staff is paid on time.  I'll be happy to provide more information regarding the direct deposit set up, so you're on the right track with your work!

Based on the information you've provided, you'll need to verify the direct deposit test transaction in QuickBooks.  Here's how;

1. Go to Settings ⚙️ and then Payroll settings

2. Under Payroll, choose Direct Deposit

3. Select Verify Test Transaction. 

Note: This option will not be available until the test amount has been debited.

4. Enter the transaction amount in both boxes. Enter the pennies only, without a dollar sign. (i.e. .47)

5. hit Ok.

If your account is still pending, you may have entered an incorrect transaction amount.

In addition, you can re-trigger the test transaction.  Please allow three days for it to appear on your bank account.  Follow these steps to re-trigger the test transaction;

1. Select Settings ⚙️ icon, then Payroll settings

2. Open Direct Deposit

3. Select the Edit button next to the Bank Account field

4. Enter the following number sequence in the Chequing Account Number field: 123456789.

5. Re-enter the same number sequence in the Confirm Chequing Account Number field.

6. Hit Continue

7. Immediately go back to your Payroll settings and select Direct Deposit

8. Select the Edit button next to the Bank Account field

9. Re-enter the correct bank account number in the Chequing Account Number and the Confirm Chequing Account Number fields

10. Select Continue to save the changes

This should re-trigger QuickBooks Online to send the test transaction to your bank.

Feel free to let us know if this has been solved.  Your success is important and we're always glad to help!