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clarence-c2jvent
June 19, 2023
Question

Does QBO stop including an employee pay for Workers Compensation once that employee pay has reached the WSIB annual maximum?

  • June 19, 2023
  • 1 reply
  • 0 views
I can't see anywhere that I can set this annual ceiling amount and I was wondering if QBO does it automatically behind the scenes.

1 reply

A
Amanda-B
June 19, 2023

Hey there clarence-c2jvent,

 

Thanks for reaching out to us here. Making sure you get the support you need is important. I would be happy to point you in the right direction for the best assistance.

 

Based on what you've described, I feel you'd benefit more by contacting our support team outside of the Community as we would need a bit more information from you. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

 

If you have any other questions, feel free to reach out here.

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