Dropdown menus not allowing selections

Hi there zabawka,

Thank you for contacting us about drop-down menus. QuickBooks Online is a tool that can help you keep track of sales and expenses so you can see the profitability of your company. I can give you some information about drop-down menus missing information.

If you aren't able to make any selections from a drop-down menu, or the menu is blank, one possible cause would be navigation data. These temporary files can have an effect on browsing and cause missing information errors in any internet-based software like QuickBooks Online. You can follow the steps below to resolve errors caused by navigation data:

• Clear your browser cache if you're using a browser
• Try a browser if you're using the app
• Try deleting the app from your device, and installing it once more from the app store
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

If you have any other questions or need further assistance, feel free to reach out here.