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marie89
October 20, 2022
Question

edit payroll after direct deposit sent

  • October 20, 2022
  • 1 reply
  • 0 views

Hi, I am doing the bookkeeping and I found that in April one of the payrolls took the wrong bank. It is supposed to be from chequing and it took from the loan. I cannot match because of that. Is there a way I can edit the pay from? or how can I solve it? 

 

Thanks

1 reply

J
JamesM4
October 20, 2022

Hi marie89,

 

Welcome to the QuickBooks Community. The program provides a powerful payroll module that simplifies the way you pay your staff. I'll be happy to share more info and help steer you in the right direction. 

 

Based on the details you've shared above, you'd need to enter the prior periods using a Pay Edits template. You'll have to contact our support team for further assistance with this. Here's how: 

 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
  • Social Media: Facebook, Twitter, and Instagram.

In the meantime, feel free to ask other questions in the comments below. I'll be one message away in case you need anything else. 

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