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December 30, 2019
Question

Employee and tax tab is missing. How can I find it

  • December 30, 2019
  • 1 reply
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1 reply

AddieC
December 30, 2019

Hi there, 

 

Running payroll and organizing your taxes are two of the most important aspects of running your small business. The operational tabs in your QuickBooks Online account help you easily navigate your account so you can get your work done. I'd be happy to help you resolve the issue you're having with the missing Employees and Taxes tabs. 

 

It sounds like you may be using the mobile app for QuickBooks Online. While the mobile app is a great way to conduct business on-the-go, there's a few features that are limited to the browser version of the program, such as running payroll and filing taxes. This means that the Employees and Taxes tabs will not appear in the app. 

If you're using the browser version, I recommend clearing the cache and cookies in your web browser. These are the stored Internet files that can build up and cling to the background of your browser, causing issues with QuickBooks Online and other sites. Here's how to do that: How do I clear my browser cache and temporary Internet files?

 

If you're still not seeing the tabs, try using an Incognito window in Google Chrome. This is a private window that runs independently from the rest of your browser. Here's more information about that and how to use it: Browse in private. You can also try using a different browser all together. 

 

If you still have questions, please reach out to our tech support team for further assistance. 

Have a great day!