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VirginiaM
July 4, 2022
Question

Employee Paid Incorrectly

  • July 4, 2022
  • 1 reply
  • 0 views

Hello

We had an employee where we accidently paid them 2 Straight Time hours which should have been 2 Over Time hours.  How can we fix this in Quickbooks?  We have Quickbooks Enterprise and use payroll in Quickbooks.

 

Thanks for any help you can provide.

1 reply

A
Amanda-B
July 4, 2022

Hey VirginiaM,

 

Welcome to the QuickBooks Community family! It's important that your employees are paid the correct amount of hours they have worked. I can point you in the right direction for the best assistance possible.

 

I recommend reaching out to the Support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by using one of the methods in this link.

 

If you have any other questions, feel free to reach out here.

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