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February 12, 2023
Question

Employee Personal Info Postal Code validation does not work. How do I save Employee Personal info if Postal Code cannot be validated?

  • February 12, 2023
  • 1 reply
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Original commenter did not share additional details

    1 reply

    February 13, 2023

    Hey there bogdanbabos-outl,

     

    Thanks for reaching out to us here. Making sure your able to enter your employees information without running into any issues is important. I would be happy to point you in the right direction.

     

    I feel you'd benefit more by contacting our support team outside of the Community as we would need a bit more information from you. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

     

    Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
    Social Media: Facebook and Twitter

     

    If you have any other questions, feel free to reach out here.