Employee SIN is correct but it keeps coming up that it doesn't look like the right SIN

Hi there,

Thanks for connecting with us in the Community. It's important you're able to enter the SIN so you can save the employee on your account with ease. Don't worry, I'll be glad to share helpful tips that can help you get back on track in a timely manner. 

I suspect this may be a browser-related issue that's causing the discrepancy you're experiencing. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies.

Give this a try and let me know what happens. I'll be here in case you have other questions.