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April 25, 2023
Question

For payroll tax, since payroll account was blocked, I used a different one by selecting the bank account dropdown box. But Qb weren't able to withdraw funds.

  • April 25, 2023
  • 1 reply
  • 0 views
I just want to know if changing the bank accounts using the dropdown box was correct?

1 reply

April 25, 2023

Hi there,

 

Thanks for messaging us here. It's essential you're able to use the right account for your payroll tax payments in QuickBooks. Rest assured, I'll be glad to steer you in the right direction from here.

 

Based on the details you've shared, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and help you get the resolution you need in a timely manner. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted here. I'll be one message away in case you need anything else.