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February 14, 2022
Question

Has anyone been able to resent T4 to CRA after they called to say they could n't open xml.

  • February 14, 2022
  • 1 reply
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1 reply

February 15, 2022

Hi maggiedeklerk.

 

A crucial part of payroll is filing the T4's with the CRA every tax season so your employees can file their taxes. I'd be happy to point you in the right direction for this.

 

Currently there is a known issue with creating T4's with QuickBooks Online and sending them to the CRA. Our technicians are aware of this and are working to fix it but there is no current ETA. If you wish to be added to this ticket so you can receive emailed updates and work arounds you'll need to contact our support team. You can reach them using one of the following methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: FacebookTwitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

Have a great day!