Has anyone else had their ability to add/edit pay types taken away? ive spent countless hours talking to quickbook reps who cant even figure out how to add pay types now

Hi miranda12,

It's vital you're able to edit/add pay types in QuickBooks so you can continue to pay your staff with maximum flexibility. I'll be happy to give you a hand with this process. 

First, I recommend checking to see if you're logged in as an admin user on your account. The reason I suggest this is that some users aren't able to make edits to the account while some can and this based on how you set them up. I encourage you to learn more about user types using this link here. If you have the right user access, I suggest editing your pay types using a private/incognito window to see if that makes a difference. Here are the steps:

1. Click on Payroll > Employees from the left menu.
2. Locate the employee you wish to edit.
3. Hit the edit icon next to Pay.
4. Select the edit icon next to section #3.
5. Select the type of pay type you wish to apply from the drop-down menu.
6. Input the appropriate info.
7. Hit Done twice.

I encourage you to try this out and if you have questions, don't hesitate to reach back to me in the comments below, I've got your back.