Has anyone had this message pop up when you have tried to set up payroll: "You do not have access to save company information"?

Hi there, 

I'm so happy to hear you've decided to set up Payroll in your QuickBooks Online account! This is a great way to ensure that all of your bookkeeping is organized in one place, saving you time and effort. I'll help you sort out why you're receiving this error message. 

If you're getting a message that says you've got restricted access, this means that you're not permitted to make certain changes or modifications to the account. The Master Administrator designates user permissions when each user is set-up. You'll have to get the Master Administrator (the owner of the QuickBooks Online account), or a Company Administrator user to make changes such as subscribing to Payroll.

Here's more information about user roles in QuickBooks Online: Learn about user types and permissions in QuickBooks Online.

I hope this helps. If you have any further questions about user permissions or setting up payroll, please don't hesitate to reach back out.

Have a great day!