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July 7, 2019
Question

Have employee with payroll DD split into two accounts. Bank feed does not find a match. How do I clear transaction?

  • July 7, 2019
  • 1 reply
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1 reply

PreciousB
July 7, 2019

Thanks for visiting the Community, amighton.

 

In QuickBooks Online (QBO), matching a paycheck to multiple downloaded transactions is currently unavailable. To fix this, I suggest manually clearing the payroll transaction you've created in QBO. Before doing so, let's exclude the bank transactions.

 

Here's how:

  1. Go to Banking on the left pane.
  2. In the For Review section, find the transactions and select the checkboxes beside them.
  3. At the top of the list, click Batch actions and select Exclude selected.

Lastly, go to the Chart of Accounts and manually clear the transactions.

  1. Click Accounting on the left pane, then choose Charts of Accounts.
  2. Locate the account and click View register.
  3. Select the deposit and the click box under the  column twice.
  4. The C status will appear (see screenshot below).
  5. Click Save.

I'd appreciate if you can update me on how it goes. I'm right here if there's anything else you need. Have a cheerful day.