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November 30, 2022
Question

Have you every went back to adjust where an employees hours went on a timecard, but now they aren't showing up in the payroll expense under the correct project?

  • November 30, 2022
  • 1 reply
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1 reply

Jen_D
November 30, 2022

I want to make sure you're able to input the accurate time data in QuickBooks, @info865.

 

In order to help you with this, you'll need to get in touch with our Support Team. They can check your time preferences and see why the time got unassigned to the existing projects.

 

Please contact our team during our operating hours during Mon-Fri 8 AM - 9 PM ET and Sat 9 AM - 6 PM ET. Here are the steps to contact us:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Enter your query in Type something field.
  4. Press Contact Us.
  5. Add the details of your concern, then select Continue.
  6. Pick a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

 

You can also contact us through our chat link. Use this QuickBooks Payroll link.

 

Here are some related links for your reference:

 

 

Please update us on how the call goes, as I want to make sure you're able to successfully resolve this time concern. Have a good one!